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Some warranties let homeowners pick an arbitrator from a list acceptable to the builder or the third-party warranty company. Home was or is in the process of being built by a Licensed Residential Builder and is covered by home warranty insurance as required by legislation in B.C. The New Homes Registry provides the name of the builder or developer of record and the contact information of the warranty provider should you wish to confirm details.
Because the validity of the claim is time sensitive, it is important that you provide proof of timely receipt by hiring a third party like Canada Post or Corporate Couriers to confirm the date and time of delivery. This ensures that you have claimed the applicable warranty within the proper time frame. Don’t confuse the new home warranty with your builder, equipment, or manufacturer’s warranty.
Making a Warranty Claim
Owner builders and prospective purchasers should fully understand their rights and obligations when buying or selling an owner-built home. The New Homes Registry indicates whether conditions have been met that would allow an owner builder to sell the home. It’s important that you file a claim with your warranty provider in addition to contacting your builder. The purchase of this policy will require full underwriting on the project and the cost are higher compared to the rate a builder will be charged. The homeowner may also be required to provide a personal indemnity on the project as well.
As we mentioned earlier, a home warranty protects homeowners from structural damage that are caused by the builder. The five-year portion of your new home warranty covers issues in the building envelope. Homeowners should note that this portion of the warranty also includes water penetration.
When should you make a warranty claim?
That means if there’s a defect the insurance company expects the builder to go back and resolved the issue. Time will tell how they will address it but at least by reading this blog you should have a better idea of the program and be able to better protect yourself. In British Columbia, the mandatory minimum “2-5-10” warranty was implemented on July 1, 1999.

As a purchaser, it might be worthwhile to get some additional contractual guarantee or have the builder resolve any issues you see as concerns before closing on the deal. For a custom build, the homeowner owns the land already and hires a licensed builder to construct the project. As such, there are three possible commencement dates that the policy can start. If the homeowner moves into the home when the home is perhaps 95% complete, the policy can commence at that point.
How do I find out who my new warranty provider is?
When buying a pre-sale home, a brand new home, or a home less than 10 years old, you should understand what home warranty is included and what warranty coverage has been transferred to you. You won’t have home warranty insurance to cover any defects in construction, nor would anyone who buys the house from you. An owner builder is still responsible for defects of the home for up to 10 years if they were to sell.

Before you start searching for a new home, you should take a moment to familiarize yourself with some commonly used real estate terms.
New homes on First Nations lands
Since then, all new homes constructed by residential builders who are licensed with BC Housing are covered by a policy of home warranty insurance. This mandatory warranty was implemented in response to the 1990s leaky condo crisis in Metro Vancouver when existing insurance and builder liability failed to protect most homeowners. As a result, BC mandated that all new constructed homes in BC would have the minimum insurance coverage of this particular warranty unless the home had an owner builder or another exemption applied. The warranty providers will consider an owner-builder application but the cost to obtain this type of warranty is usually more expensive than if you had worked with a residential builder already with an insurance provider. An owner-built construction tends to be riskier as it’s possible the individual may not be knowledgeable enough which could lead to greater claims if they were to sell the home while still under warranty coverage. Large multi-family builders usually have a dedicated department within their in-house department that deals with just warranty issues.
Professional new home builders will go through the contract with you, point by point. This helps to eliminate errors or misunderstandings, and it is a great opportunity for you to ask questions. Arbitration is less formal than court, although the homeowner and warranty company may appear at hearings, have legal representation, get documents from one another, present evidence, and question each other’s witnesses.
When a person obtains an owner builder exception, they are not required to obtain a third-party warranty. Damage that was caused by the homeowner or someone else other than the residential builder, its workers, or sub-trades. If a repair is required and due to the damage caused by the defect the homeowners are unable to reside in the home, a homeowner may be entitled to a living-out allowance of $100 per day.
Therefore, to maximize your home’s coverage you want to avoid moving in until the home is complete and ready. While as a builder, you want to start the policy once immediately upon completing your work or should the homeowners move into the home. A spec build is one that is built with the intent of selling to the general public. A spec build for example is what most large townhouse projects are as they are built by a developer with the intent of selling it to a prospective buyer after its completion. Owner builders are exempt from having to become licensed and arrange for third-party home warranty insurance on their home. As an owner builder, you must build or directly manage the construction of your new home yourself.
It’s one of the strongest construction defect insurance coverages in Canada. Please advise Travelers Canadaif the civic address or legal description of your project has been changed or amended. This amendment must also be processed by BC Housing and can be done through your BC Housing online builder portal.

If you believe you need a warranty under the owner build, before applying, I would submit your project to the warranty provider for initial acceptance and determine your cost of insurance. The second way in which new home warranty coverage isn’t required is when a home is constructed by an owner builder and authorized by BC Housing. You should make a warranty claim within a reasonable time after the defect is discovered and before the expiry of the applicable warranty coverage.
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